Shipping policy

When placing an order, the buyer can choose any of the delivery methods indicated on the website www.kafijasbanka.lv. The Seller and the Buyer agree that the delivery costs of the goods are specified in Clause.7.1. of the Agreement may change in accordance with changes in the tariffs set by the delivery service provider.

The average delivery time is 1 to 3 working days in the territory of Latvia. Pre-determined delivery times may vary depending on product availability in stock. The Seller reserves the right to deliver the goods to the Buyer within 30 (thirty) calendar days from the day of an order confirmation or within another term mutually agreed upon by the Seller and the Buyer. If the goods ordered by the Buyer are not in the Seller's warehouse or there are not enough of them, the Seller shall notify the Buyer thereof. In such a case, the Buyer has the right to unilaterally withdraw from the Agreement, while the Seller is obliged to refund to the Buyer the amount of money paid by him for the product and its delivery without unreasonable delay, but no later than within 5 (five) working days from the date of termination of the Agreement.

The product is delivered only in the territory of the Republic of Latvia or in another territory specified by the Seller. The Seller accepts the order only if the delivery address specified by the Buyer is located in the Republic of Latvia or another territory specified by the Seller.

The goods ordered by the Buyer are delivered to the address specified in the Buyer's order. The buyer must accept delivery of the product in person. If the delivery of the product was received by another person at the delivery address specified in the order, it is considered that the product was received by the Buyer.

Depending on the method of delivery of the goods chosen by the Buyer, the Buyer ensures that:upon receipt of the product on the spot, the delivery of the product is received by the Buyer upon presentation of an identity document; at the time of product delivery, the Buyer is at the address specified in the order and accepts the product without delay, signs the product delivery document - the delivery note - and makes the necessary marks in it (if any), and also returns a copy of the delivery note to the supplier; or

The buyer receives the product at the pick-up points specified in the buyer's order within the time limit specified in the service provider's notification.